Title: Receptionist Department: Operations Admin Support

Union: UFCW 21 Grade: 2

FLSA: Non-exempt Hours per week: 40

Date Posted: 05/14/2024

Position Summary

The Receptionist ensures every visitor or phone call is directed to the appropriate staff member in the assigned office.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities

• Answers and efficiently routes incoming calls accordingly.
• Documents and distributes messages as necessary.
• Greets visitors to the reception area and contacts appropriate staff to assist.
• Maintains lobby and reception area in an organized and professional manner.
• Performs clerical duties such as filing and preparing documents for mailing as needed.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• Six months of experience working in a receptionist or customer service role.
• Professional communication and customer service skills.
• Ability to maintain professional composure in high traffic situations.
• Computer proficiency including Microsoft Office tools and applications.

Preferred Qualifications

• Experience interacting with all levels of an organization and its clients.
• Understanding of Taft-Hartley environment.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently seeking an experienced Receptionist with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before

Benefits:

20.55/hr - 21.14/hr
Health Insurance, Flexible Spending Account, Life Insurance / AD&D, Short Term & Long Term Disability, Employee Assistance Program, Pension Plan, 401(k) Plan, Voluntary Supplemental Plans, Paid Time Off and Holidays offered.

Internals to Apply:

If you meet the minimum qualifications and are interested in applying for the above position, please submit an application. All applications must be received by 5:00 pm on the Internal Posting Deadline listed above in order to be considered prior