Title: Transformation Project Manager, Sr. Department: Transformation
Bargaining Unit: NBU Grade: N/A
Position Type: Exempt Hours per Week: 40
Position Summary
The Transformation Project Manager, Sr plans and manages large, complex transformation projects to achieve on-time, on-budget results where solutions deliver on requirements with optimal end-user involvement and ownership of implemented systems, procedures, and solutions.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."
Key Duties and Responsibilities

• Develops project proposals, detailed project plans, and schedules in conjunction with the end-user management and IT technical management. Establish and communicate the expectations of project team members to resource managers and project participants.
• Establishes a clear understanding of project value and strong sense of responsibility for success with all stakeholders.
• Develops scope definition and validates with the sponsors and stakeholders. Establish project controls to ensure that each project stays within the agreed upon scope definition. Recognize when scope changes are required to meet project objectives and negotiate those changes with sponsors, stakeholders, and team members.
• In conjunction with other Business Transformation, Operations and IT Leadership, establishes all necessary processes, procedures, and controls necessary to ensure all project activities lead to on time, on budget project success.
• Establishes a solid communication plan for each project and manage each aspect of the plan throughout each project cycle. Create and maintain clear, explicit, and meaningful status reports. Develops and present concise recommendations and progress reports to sponsors, stakeholders, and senior management.
• Conducts a risk assessment for each project, establish a risk management plan for each project and manage to the established contingencies and mitigation strategies throughout each project.
• Identifies and manage project issues to full resolution.
• Establishes and manage the process of vendor negotiations related to project goals. Coordinate activities between the vendor organization and the Company. Identify and manage performance issues associated with established vendor agreements and/or contracts.
• In conjunction with other members of the Leadership Team, establish budget estimates, to include assumptions, staffing estimates, and capital costs for proposed projects.
• Manages expenses to the project budget and provide routine budget reports.
• Mentors other Project Managers.
• Performs other duties as assigned.

Minimum Qualifications

• BS in business, computer science or a related field, or equivalent experience
• Minimum 8 years project leadership experience with proven success in large, complex IT system implementations and other IT-related projects
• Technically proficient with a broad understanding of system technology, various platforms, diverse application systems and tools, IT processes & controls and development methodologies
• A proven track record of driving multiple, concurrent, complex IT implementation projects and teams
• Possess strong conceptual, analytical, and problem-solving skills
• Proactive, persistent, and flexible.
• Ability to operates independently and reacts quickly
• Experience in gathering and engaging in business process analysis
• Achievements in developing strong, skillful, effective cross-functional IT project teams with an excellent customer service orientation
• Exceptional communication skills (verbal and written) with both technical and non-technical colleagues and customers
• Competency in the Microsoft Office Suite including: Project, Word, Excel, Visio, PowerPoint, Sharepoint and PowerBI
• Professional presentation skills
• Competency in negotiating with and managing third parties
• Excellent analytical and problem-solving skills and proven business acumen
• Business transformation experience, Six Sigma a plus
• Skilled at working within a team-oriented and collaborative environment
• Ability to exercise independent judgment, manage multiple priorities and consistently deliver high-caliber results.
• Confidence working with and interfacing with stakeholders across different parts of the business

Preferred Qualifications

• Experience with Smartsheet
• Project Management Professional (PMP) Certification
• Related experience in pensions, insurance, benefits, or TPA environment

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Ability and willingness to travel as needed

Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at , and we would be happy to assist you.
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently seeking an experienced Transformation Project Manager, Sr. with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 45 offices, and 1,500 professional staff nationwide. Zenith American Solutions was founded in 1944, and grown over the course of many decades by merging the unsurpassed experience of 17 national and regional Third Party Administrators. By combining resources, best practices and scale, Zenith American Solutions organization is even stronger and better than before
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
Internals to Apply:
If you meet the minimum qualifications and are interested in applying for the above position, please submit an application.
Zenith American Solutions is an Equal Opportunity Employer. Zenith does not discriminate on the basis of race, religion, color, sex, physical or mental disability, gender identity, sexual orientation, age, national origin, pregnancy, status as a parent, veteran status or any other basis covered by appropriate law. All employment decisions on the basis of qualifications, merit, and business need.