**Director -- Customer Experience, Small Business**

at Zenoti Bellevue Manage and develop teams of support professionals with varied experience and career goals Roll up your sleeves to provide leadership-by-doing, performing the duties of those who report to you in your organization Own and drive initiatives within Zenotis broader Customer Experience organization Demonstrated ability to think critically and be a top-notch problem solver Excellent oral and written communication skills in English Experience with cloud-based SaaS solutions **Requirements** 8 years progressive experience in Software related operations 3 years progressive management experience Prior experience in retail or with retail systems is a huge plus **Benefits** At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees: