94 Desktop Support Technician Jobs in Richmond, VA
Zenotis Technologies INC is Hiring a Desktop Support Technician Near Richmond, VA
Role: Desktop Support Technician
Type – Contract
Location – Richmond, VA(onsite) - 5 days onsite per week
Job Summary:
Seeking experienced advanced Desktop Support Technician . The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. The company needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician.
The role is responsible for Desktop Support, and some AD group policy administration.
Essential Duties and Responsibilities include the following. Other duties may be assigned. All work is performed with deadlines based on agency priorities.
Image machines with Windows 11, following client procedures.
Configure machines to meet individual associate needs, including user specific settings and personal software installation. Configure and support applications installed on the laptop fleet.
Deploy laptop and equipment to new associates.
Facilitate Laptop and Monitor Refresh.
Skills and Abilities
Demonstrated ability to:
Ascertain and meet customer expectations
Work effectively and independently in a fast-paced team environment where priorities can rapidly change
Prioritize own work activities with minimal guidance and coaching
Solve complex problems through discovery and analysis with minimal guidance
Complete complex projects independently with minimal oversight and direction
Manage competing priorities to meet goals
Communicate effectively orally and in writing
Provide, maintain and follow technical documentation.
Demonstrated comprehensive knowledge of the following tools/technologies:
Windows 11
SCCM
Service Desk Ticketing System
Okta
Active Directory
Education and/or Experience
Candidates must have 2 years Desktop Support experience. Senior experience on an Enterprise migration to Windows 11 and Active Directory.
Job Type: Contract
Salary: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Commute:
- Richmond, VA 23173 (Required)
Ability to Relocate:
- Richmond, VA 23173: Relocate before starting work (Required)
Work Location: In person
Job Summary
Contractor
$51k-64k (estimate)
01/16/2024
07/25/2024
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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