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Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our customers.
Duties:
- Receipt of cash payments, daily balance of cash receipts
- Perform data entry tasks accurately and efficiently
- Respond to customer inquiries and account requests
- Utilize phone etiquette skills to ensure positive customer interactions
- Open/Close Service Order requests
- Dispute/complaint resolution
- Receive Emergency calls/dispatch
- Filing and a variety of other office related tasks as requested
Experience:
- Prior experience in a customer service role is preferred but not required
- Ability to analyze customer needs and provide appropriate solutions
- Strong communication skills in English, both verbal and written
- Proficiency in data entry tasks with attention to detail
Benefits:
- Medical and Dental Insurance, paid time off, sick leave
- Opportunities for career growth and advancement within the company
- Profit sharing and 401 (k) savings plans
Requirements:
- High School Diploma or GED
- Excellent phone etiquette skills
- Computer skills, customer service experience, and experience balancing payment receipts are preferred but not required
We are regulated by the DOT, therefore all applicants must pass pre-employment and random drug screens.
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Energy
$38k-48k (estimate)
07/13/2024
07/25/2024
zngc.com
Carrizozo, NM
<25
Energy
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Attention to Detail, Data Entry, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.