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Ziems Ford Corners
Farmington, NM | Full Time
$32k-41k (estimate)
5 Days Ago
Quick Lane Service Advisor
Ziems Ford Corners Farmington, NM
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$32k-41k (estimate)
Full Time 5 Days Ago
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Ziems Ford Corners is Hiring a Quick Lane Service Advisor Near Farmington, NM

Quick Lane Service Advisors are the first and last impression a customer has with a repair facility. They're the ones who greet customers, listen to the problems a client is having with their vehicle, communicate to the team of automotive technicians on what the problem is, and act as the liaison between the shop and the customer every step of the way.
Responsibilities
  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations
  • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
  • Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions
  • Oversee technicians working on customers' vehicles, including their time management/ efficiency, parts ordering, job completion times
  • Oversee and participate in quality control
  • Participate in the development and documentation of standard operating procedures as appropriate
  • Will occasionally work nights and Saturdays.
Qualifications
  • Automotive service advisor experience perferred
  • High school diploma or equivalent
  • Valid driver's license & clean driving record
  • Accredited training in service advisor skills, customer satisfaction and quality control
  • Ability to read, write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Multitasking skills
  • Proficient use of computers/business machines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-41k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/11/2024

WEBSITE

ziemsfordcorners.com

HEADQUARTERS

FARMINGTON, NM

SIZE

25 - 50

FOUNDED

1961

TYPE

Private

CEO

CHRISTINE ZIEMS

REVENUE

$5M - $10M

INDUSTRY

Retail

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The following is the career advancement route for Quick Lane Service Advisor positions, which can be used as a reference in future career path planning. As a Quick Lane Service Advisor, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quick Lane Service Advisor. You can explore the career advancement for a Quick Lane Service Advisor below and select your interested title to get hiring information.

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