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Manager of Customer Support & Implementation
(on-site, Dallas, TX)
Initially known for the Ziosk tableside tablet, our team has developed a portfolio of products thoughtfully designed for the restaurant technology space for over 15 years. With devices in multiple U.S. restaurant locations, we are continually expanding our services. Key clients include Chili’s. Yard House, Olive Garden, Red Robin, and Texas Roadhouse.
Ziosk is looking for an experienced, technical Manager of Customer & Implementation Support to lead the customer support and implementation team. The ideal candidate will have a strong technical background and be able to interact with technical and non-technical resources. In this role you will be expected to manage several employees and be a technical hands-on resource, serve as the point of contact for engineering activities inside the group, and manage escalations for incidents or problems. You will also be responsible for writing policies, process, and procedures relevant to your department.
Responsibilities: (on-site)
Qualifications:
Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to North Dallas. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.
Full Time
Restaurants & Catering Services
$94k-122k (estimate)
06/23/2024
08/22/2024
ziosk.com
DALLAS, TX
1,000 - 3,000
2007
Private
JACOB C BAUM
$10M - $50M
Restaurants & Catering Services
Ziosk develops ordering and pay-at-the-table tablet touchscreen technology for the casual dining restaurant market.