10 Business Systems Analyst - ERP Jobs in South San Francisco, CA
Zipline is Hiring a Business Systems Analyst - ERP Near South San Francisco, CA
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.
About You And The RoleThe Enterprise Systems team is responsible for the operating system of Zipline – we develop critical applications that enable the manufacturing, maintenance, and service of our drone delivery system. Our team is currently creating and improving systems to optimize various aspects of our operations across the business, such as within finance, supply chain, inventory, manufacturing, maintenance, and engineering tools.
In this role, you'll serve as the main contact for users encountering challenges with our ERP systems, overseeing the resolution of issues spanning inventory management, manufacturing processes, and purchasing inquiries. Additionally, you'll engage directly with users to troubleshoot and resolve problems, and collaborate with software engineers to tackle systemic bugs that demand fixes beyond immediate troubleshooting. Your technical proficiency will be vital in swiftly diagnosing and remedying user-reported issues.
We are looking for intelligent, driven, and collaborative individuals who love challenges, aspire to contribute to a profoundly impactful mission, and enjoy a fast pace of execution. You will take full ownership of complex problems, collaborating with a team of passionate engineers and stakeholders with diverse perspectives to architect and implement solutions that propel Zipline towards its objectives.
What You'll Do
- Serve as the first point of contact for users experiencing issues with ERP applications, providing timely and effective resolution to support business operations.
- Troubleshoot and diagnose problems related to inventory movement, manufacturing processes, purchasing, and other ERP functionalities.
- Collaborate with cross-functional teams, including software engineers, end-users, and IT to escalate and resolve complex issues that impact system performance and functionality.
- Document and track reported issues and resolutions, ensuring accurate and thorough documentation of troubleshooting steps and resolutions.
- Identify opportunities for process improvement and optimization within ERP applications, working closely with stakeholders to implement enhancements for user experience and system efficiency.
- Develop end-user documentation and training materials, and lead training efforts to help users adopt and efficiently use the applications.
- 2 years of experience in a business systems analyst or similar role, with a focus on supporting ERP applications.
- Strong technical aptitude, with expertise in SQL and the ability to write and execute queries to analyze data and diagnose issues.
- Experience with Python is a plus, but not required. Willingness to learn new technologies and expand technical skills is essential.
- Experience working with ERP systems and understanding of core functionalities such as inventory management, manufacturing processes, and purchasing workflows.
- Excellent problem-solving skills, with the ability to effectively troubleshoot and resolve technical issues in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Job Summary
Full Time
Business Services
$105k-130k (estimate)
06/24/2024
08/20/2024
flyzipline.com
San Francisco, CA
100 - 200
Business Services
Related Companies
The job skills required for Business Systems Analyst - ERP include ERP, ERP Systems, Supply Chain, Problem Solving, SQL, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Systems Analyst - ERP. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Systems Analyst - ERP. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Systems Analyst - ERP positions, which can be used as a reference in future career path planning. As a Business Systems Analyst - ERP, it can be promoted into senior positions as a Business Systems Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Systems Analyst - ERP. You can explore the career advancement for a Business Systems Analyst - ERP below and select your interested title to get hiring information.
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