Title: BUSINESS DEVELOPMENT DIRECTOR HEALTHCARE

Duration: Fulltime

Location: Minneapolis, MN onsite

320696

Job Description

The candidate must be a strong leader who meets our Experience Transformation Group Account Director needs and to drive effective experience strategy for our Healthcare clients. This role will be responsible for engaging the client and managing the business that leads to effective new business development with the Healthcare Industry. A Healthcare subject matter expert with 10 years industry experience. Build strong long-term relations with the clients throughout their organization. This includes having strong expertise in employee and customer experience strategy and how it impacts corporate, operations, brand, and marketing. This person must also have an entrepreneurial spirit and assist in developing the Experience Transformation strategic direction and planning ensuring that our services align with the customer’s needs.

• This role will interact with brand and corporate directors, and vice president-level clients to build strong relationships and lead to business development. Take a leadership position to assist clients in redefining their vision and the delivery of experience transformations aimed at creating/maximizing value of the client’s core customer ongoing engagements

• This candidate will work with and lead clients to identify key external and internal needs that identify new business opportunities

• Lead working group team in new business efforts and provide proactive ideas that through the industry understanding that will impact the client corporate and brand goals, objectives, and strategies

• Work within the business development team to proactively lead and participate in developing new business opportunities, proposals, presentations and furthering the growth of the organization

• Working alongside marketing strategy and the consulting partners to prepare and present vision, ideas, recommendations, to C-Level executives to drive experience subject matter expertise that leads to forward moving initiatives and new business

• Be expected to set new business and sales goals and report on them quarterly

• Contribute to driving Thought Leadership and Innovation agenda by demonstrating their expertise regarding current and emerging industry strategic digital and marketing trends with authoritative speaker engagements and publishing

• Be a strong Healthcare industry thought leader and authority in experience and marketing regarding current and emerging strategic digital and marketing trends

• Work with the internal experience marketing strategy team and others in the planning, and executing of clients’ customer experience business, operations, and marketing needs

Qualifications:

• BA in business, marketing or related fields, and MBA or equivalent preferred

• 10 – 15 years of combined experience in account management in the Healthcare industry that focused on advancing client business

• 10 years of leading and managing groups and/or teams of client services professionals

• A proven track record and profile of driving client new business

• Strong financial acumen related to estimating and budgeting managed budgets, estimates for ongoing engagements

• A deep appreciation Experience Transformation and what is required to drive our client’s internal operations and their customer engagement marketing

• Demonstrate strong personal communication and presentation skills to establish interest, credibility and trust for client and internal pitches and proposals

• Have deep experience, skills collaborating effectively with people and other groups

• Strong appreciation of data and analytics, and uncovering and driving customer insights

• Demonstrate a consistent over-achievement of client deliverables

• Demonstrate and execute the balance of risk management and expedient decision making

• Willing to travel both domestically and internationally.

ABOUT Ztek:

Website: www.ztekinc.com

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.

Disclaimer: Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, colour, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.