Position SummaryThe Pharmacy Sales Associate, under the supervision of the Pharmacy Business Manager, provides excellent customer service by greeting and assisting patients by accepting prescriptions, medication pickups, collecting patient data, and processing transactions.Essential Functions, Duties, and Responsibilities Consistently adheres to all departmental policies and proceduresMaintains high level of patient confidentiality according to HIPPA and company standardsMaintains a safe and clean pharmacy by complying with rules and regulationsExercises excellent customer service by greeting patients and visitors in a prompt, pleasant and helpful manner in person and on the telephoneAnswers phone calls and requests of patients, healthcare providers, and medical facilitiesCollects patient demographics and insurance informationOperates cash register and assists in maintaining patients records by filing records and prescriptionsSupports and effectively communicates with the delivery drivers by providing all necessary information to successfully deliver medicationsSupports the Pharmacy Business Manager by maintaining and monitoring inventory by checking stock to determine inventory level, anticipating OTC medication and merchandise ordersPerforms other duties as assigned Knowledge, Skills, and Abilities Strong analytical, problem-solving, and assessment skillsStrong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detailExcellent interpersonal skills and ability to work cohesively with a team or independently and build relationships with staff and external partnersAbility to operate different equipment such as computers, scan guns and cash registersKnowledge of medical terminology, medication, and dosage measurementBasic mathematical functions in all units of measurementStrong written and verbal communication skillsEffective computer skillsSupply inventory management skillsEducation, Training, and ExperienceHigh School Diploma or equivalent requiredCollege credit or additional education in medical field or insurance and billing courses preferredHave a minimum of 1 year experience in pharmacy, retail, medical, or customer service fieldBilingual English and Spanish required