Celebrating 20 years since first opening its doors in London, Zuma is sophisticated twist on the traditional Japanese Izakaya style of informal eating and drinking. Co-founded by Rainer Becker and Arjun Waney in 2002, Zuma has 15 venues globally and 9 seasonal locations.

Featuring modern Japanese cuisine that is authentic but not traditional. The menu showcases a variety of dishes from its three kitchens: the main kitchen, the sushi counter and the robata grill.

JOB SUMMARY:

As a GM/AGM in Training at Zuma, you will undergo comprehensive training to prepare you for a leadership role in overseeing the restaurant's daily operations. You will work closely with the current management team to learn all aspects of restaurant management, including FOH and Kitchen operations, financial management, staff supervision, and guest relations.

This position is ideal for individuals seeking to advance their career in hospitality management within a dynamic and upscale dining environment.

Additionally, there will be opportunities to work at Zuma's global locations, providing a unique chance to gain international experience and broaden your professional horizons.

ESSENTIAL JOB FUNCTIONS:

• Shadow and assist the current GM/AGM to learn the duties and responsibilities of the role
• Gain hands-on experience in managing all aspects of restaurant operations, including staffing, scheduling, inventory management, and budgeting
• Assist in recruiting, training, and supervising restaurant staff, ensuring adherence to company standards and policies
• Learn to maintain high standards of food quality, service, cleanliness, and hygiene in compliance with health and safety regulations
• Assist in developing and implementing strategies to maximize revenue, enhance guest satisfaction, and drive business growth
• Shadow the management team during service periods to learn about guest interactions, resolving issues, and ensuring a positive dining experience
• Participate in meetings and training sessions to enhance knowledge and skills related to restaurant management
• Assist in conducting regular audits and inspections to ensure compliance with company standards and procedures
• Collaborate with various departments, including kitchen, bar, and FOH teams, to streamline operations and improve efficiency
• Gain exposure to financial management tasks, such as budgeting, forecasting, and financial reporting
• Handle administrative tasks, including scheduling, payroll processing, and inventory tracking, under the guidance of the management team
• Provide support to the GM/AGM in carrying out special projects, events, and initiatives to promote the restaurant and enhance its reputation
• Follow Zuma's service standards and protocols, including uniform guidelines, grooming standards, and service etiquette
• Operate ethically to protect the image of the company
• Performs other duties and responsibilities as required or requested

JOB KNOWLEDGE, EXPERIENCE AND SKILLS:

• Previous management experience in the hospitality industry
• Open to relocation, with willingness to work at any of Zuma's locations considered a plus
• Bachelor's degree in hospitality management, business administration, or a related field preferred
• Strong interpersonal and communication skills, with the ability to interact effectively with staff, guests, and vendors
• Excellent organizational and multitasking abilities, with attention to detail
• Proficiency in Microsoft Office Suite and restaurant management software is a plus
• Ability to thrive in a fast-paced and dynamic work environment
• Passion for hospitality and a commitment to delivering outstanding guest service
• Ability to work flexible hours, including evenings, weekends, and holidays, as required

PHYSICAL REQUIREMENTS:

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
• Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment

BENEFITS & PERKS

• Medical, Dental, Vision Insurance
• Bonus program
• Paid Time Off
• Free family meal daily
• 50% off dining discounts at Zuma
• The opportunity to work on a team with global hospitality/culinary experience

Zuma is an equal opportunity employer.