Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have a strong background in supply chain and possess excellent communication skills to provide exceptional service to our clients.

Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat
- Assist customers with order placement, tracking, and issue resolution
- Coordinate with internal teams to ensure timely delivery of products
- Utilize SyteLine and GPS systems to track shipments and update customers
- Provide support for transportation management systems and 3PL partners
- Maintain accurate records of customer interactions and transactions
- Perform data entry tasks accurately and efficiently

Skills:
- Proficiency in using phone systems with excellent phone etiquette
- Knowledge of supply chain processes, including freight and logistics
- Familiarity with SyteLine, GPS, and transportation management systems
- Strong data entry skills with attention to detail
- Ability to multitask in a fast-paced environment
- Excellent communication skills both verbal and written

If you are a dedicated individual with a passion for customer service and possess the required skills, we invite you to apply for this exciting opportunity.

Job Types: Full-time, Contract

Pay: $760.00 - $840.00 per week

Schedule:

• Monday to Friday

Experience:

• Dispatching: 1 year (Preferred)

Ability to Commute:

• Minneapolis, MN 55431 (Required)

Ability to Relocate:

• Minneapolis, MN 55431: Relocate before starting work (Required)

Work Location: In person