Zupan's Markets is Hiring a Produce Team Member - Lake Oswego Near Oswego, OR
SummaryWork with co-workers and department manager to ensure that all objectives and goals of the department are met or exceeded. Provides excellent customer service while serving and selling the highest quality products. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned .
Create an outstanding customer experience through exceptional customer service. Give every customer immediate and undivided attention. Follow through on all guest questions and requests
Ensure that food quality, freshness, and presentation meet all company standards
Keep department supplies filled and maintained
Rinse and trim produce items
Prepare special cuts per customers request; sample department products to customers
Follow established food safety procedures
Keep all cases and shelves clean, well-stocked and properly rotated
Organize, stock, and rotate, while continuously checking and insuring freshness and quality of products
Work with team members to ensure the selling floor/aisles are cleared and well maintained
Maintain accurate retail pricing and signage
Document department transfers, waste and spoilage using appropriate forms
Know product availability, preparation, storage, and nutritional aspects
Be aware of new products and their placement
Maintain back stock areas and coolers
Practice safe use of all tools and equipment required by position
Know and practice proper lifting techniques
Properly package and wrap products for retail sale
Practice proper care and maintenance of all equipment
Help cross-merchandise product with other departments
Understand why our products are different than conventional stores, and be able to explain to customers
Accept and process product from receiver
Answer telephones with proper etiquette
Supervisory ResponsibilitiesNone QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Furthermore, the individual must be able to multi-task and work at different paces, meet deadlines, and have reliable attendance. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent customer service skills and a positive attitude
Ability to manage multiple assignments at once
Strong attention to detail and accuracy
Ability to work well within a team
Ability to learn basic knowledge of all products carried in department
Ability to follow instructions and procedures
Effective time management skills, strong work ethic and integrity
Must be self-motivated and solution oriented
Able to answer customer questions in a clear and service-oriented manner
Must have current Oregon Food Handlers card
Able to work a flexible schedule based on the needs of the department. Which include working days, evenings, weekends and holidays.
Education And ExperiencePrior experience working in a retail produce department and/or experience working with produce at a farmer’s market or farm where candidate acquired knowledge of fruit and vegetable varietals and interacted with the public. Language SkillsAbility to read, analyze, and interpret general business documents (instructions and vendor information). Ability to effectively communicate with co-workers, managers and customers. Mathematical SkillsStrong basic math skills including the ability to add, multiply, divide, and subtract. REASONING ABILITY Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to solve practical problems. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand for long periods of time
Bend, lift, push and pull carts with heavy loads
Proper use of a box cutter, knives, and other department devices
Frequently lift and/or move up to 50 pounds
Frequent bending, stooping, and climbing
Frequent use of stairs
Repetitive stretching and lifting required
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exposure to temperature variations and wet conditions
May walk and work on uneven and slick surfaces
Requires reaching above and below shoulder height
May need to use a ladder or stool to reach product or supplies