Key Account Manager

We are looking for a Key Account Manager

Are you passionate about Premium Beauty and Retail? Do you have Key Account Management experience, strong negotiation skills and excellent relationship skills? Then you might be our next Key Account Manager to our Commercial Division based in Carlsbergbyen, Copenhagen.

Estée Lauder Companies at a glance

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart , and the DECIEM family of brands, including The Ordinary and NIOD.

The Role

As Key Account Manager you will be responsible for driving our business with some of our valued Retail Partners. You will be based in our Nordic office in the center of Copenhagen in Carlsbergbyen. You report to the Nordic Business Unit Manager and be part of a commercial team with colleagues in both Copenhagen, Stockholm and Helsinki. Your key mission is to drive growth and market share through a strong and trusting relationship with our Retail Partners. You will be the point of contact in all aspects related to your retailers. The job has an equal balance of operational day-to-day tasks as well as a more strategic perspective on the business with a 1-2-year outlook. You need to embrace both aspects of the role.

Your Key Responsibilities

More specifically, you will:

• Build a strong and clear business plan for your Retail Partners based on value opportunities and differentiation, fitted with the Retailers’ own strength and strategy
• Setting yearly and monthly targets on net sales and retail sales by retailer and by brand
• Presenting and negotiating trade plans and business opportunities on a regular basis
• Developing a complete understanding of your key accounts’ needs
• Managing communications between retailers and internal teams
• Collaborating with Brand Teams, Field Sales Teams, Store Design/Visual Merchandising teams, Supply chain teams, and Digital Teams dedicated to the same key accounts to ensure that the highest quality of processes and deliveries are achieved, and that all client needs are met
• Developing a solid and trusting relationship between your retail partners and The Estée Lauder Companies

Your Qualifications

• Master’s degree in marketing, business administration, sales, or similar educational background
• Currently, you are either a Key Account Manager or a Buyer in a large retail organization. Experience from the Beauty industry is a plus but not required
• You have a strong understanding of business building blocks (gross sales, net-sales, margins, new launches, returns etc.)
• Additionally, you can analyze data and sales statistics, and you are able to translate results into actions
• Proven results of delivering key account solutions and meeting sales goals
• Strong negotiation skills, with ability follow through on client contracts
• Good understanding of the digital opportunities to drive business
• Mastering MS Office with emphasis on superior Excel skills. Knowledge of SAP is a plus.
• You speak a Scandinavian language and English fluently and you are based in Denmark.

Your Personality

You easily adapt to change, and you take an active role in distinguishing what to preserve and what to change. The role has many points of contact internally and externally, so it is important that you can build collaborative relationships across teams and roles. Our company standards and ethics are very high, and it is imperative that you embody them with your own behavior. You are a fast learner and you strive for excellence in execution. You proactively seek ways to improve personal and organizational effectiveness to meet current and future business needs. You learn equally from successes and failures. You must be a listener, a presenter, and a people-person.

What We Offer

We offer an exciting opportunity to join a global company with a strong heritage within an innovative and growing industry, including:

• Attractive & Competitive compensation package including attractive Health insurance benefits
• A hybrid working model with the opportunity to work from home 2 days per week
• Market competitive pension package
• 30 days of vacation
• Wide variety of social office events
• Social networks and Global ERGs (Employee Resource Groups)
• Generous staff discounts on products

Who we are

We are the global leader in prestige beauty — delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. In fact, we are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25 brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

Inclusion, Diversity and Equity in the core of everything we do:

Estee Lauder Companies is an equal opportunities employer. As part of our ID&E, we provide local development training such as identifying unconscious bias in workplace settings and how to counteract them through annual sessions in the Nordics.
We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Next Step

We will be reviewing applications on an ongoing basis and please note that virtual interviews are part of this recruiting process. Preferred Start date is as soon as possible.

We are looking forward to hearing from you.