Sales Assistant - Le Labo - Copenhagen

Are You Our Next Le Labo Soul?

Are you passionate about art, design, fragrance and craftmanship? Do you excel at creating memorable customer experiences? And would you like to be part of a strong retail team where we cheer for one another every day?

Then this could be an opportunity of a lifetime.

Le Labo is a niche perfume company, born in Grasse and raised in New York City.
We sparked a revolution over ten years ago and today we remain unconventional in the luxury perfumery market. Every fragrance is fleshly hand-blended, and each label is personalized before the eyes of our clients at the moment of purchase. Mindful in everything we do – from fragrances creations to where we choose to open a new boutique – our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

Estée Lauder Companies at a glance

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart , and the DECIEM family of brands, including The Ordinary and NIOD.

The Role

As a Sales Assistant, you will be responsible for greeting, engaging and giving customers a little glimpse of the Le Labo world. With your passion for people; our company; products and services, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. You will walk the customer through the brand's offering and advise products in accordance with the customer's needs.

You will also work as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

You will be reporting to the Counter Manager.

The position is temporary and part-time (20 hours per week) based in Illum, Copenhagen. The position is a maternity cover from 01.06.2025 to 31.05.2026.

Your Key Responsibilities

• Be responsible to reach your individual sales' target, keeping track of the counter's turnover
• Maintain and set an example of outstanding customer service in a positive and inspiring atmosphere
• Have ownership over the counter - keep the counter tidy at all times, re-stock the counter and make sure that the visual merchandising is optimal to the brand's guidelines
• Establish collaborative relationships with your colleagues and your direct manager
• Perform services, participate in in-store events and being of help to your colleagues
• Administer cashiering and ensure customer satisfaction to improve customer loyalty that will add impact to the business' financial objectives

Your Qualifications

You are the perfect fit if you:

• 
  Have a minimum high school diploma
• Have previous retail experience preferably including cashiering
• Are proficient in a Scandinavian language and in English both in speaking and in writing
• Are able to work independently and in a team in a dynamic environment
• Have the ability to work retail hours including days, nights, weekends and during special events
• Are familiar with SoMe platforms such as TikTok and Instagram is a plus

Your Personality

• You like making people feel confident, elegant and happy
• You have great social and listening skills
• You are a natural storyteller and know how to captivate your cutomers
• You are a firm believer that teamwork makes the dreamwork!
• You are outgoing, positive and proactive - you rise above in the face of challenges
• You are not afraid of making mistakes and are solution-oriented
• You look forward coming to work, developing your skills and making the most out of the day

What We Offer

• Working for the Estée Lauder Companies means that you will be part of the global leader's journey in Prestige Beauty
• Competitive salary including a bonus opportunity
• Discounts on part of the company's product portfolio
• Great training and development programs on a professional and personal note and the opportunity to move to other markets

Inclusion, Diversity & Equity in the core of everything we do:

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Next Steps

You will have to apply through our Career Portal and we will get in touch with you directly if your profile could be a good fit.

The expected start date will be 01.06.2025.

We are looking forward to receiving your application!