Job i udlandet i Portugal - Kundesupport med dansk - Lissabon

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included.

• Efficient and fast online recruitment process
• We do NOT require previous experience, we will teach you everything
• Work in Lisbon, Portugal

The project:

Support Danish speaking customers of a streaming service offering movies, TV shows, and live sports, available primarily in the Nordic countries and some European markets. It provides both original content and popular international titles, including series, films, and sports events like football and boxing.

What you will be doing:

• Listen to customers’ questions and concerns, and provide answers and solutions;
• offer the most complete and qualitative answers by handling level 1 customer requests by telephone.
• Ensure follow-up of customer requests and respect commitments made and work closely with in-house teams and make suggestions to optimize our internal processes.
• Handling calls, emails, chats and back-office tasks.

Requirements:

• Fluency in Danish language (must be at least C2)
• Communicative level of English language ( at least B2)
• You live in Lisbon, Portugal
• Ability to communicate clearly and effectively

What we offer

• Full time contract
• Base salary without accommodation: 1606€/month
• Base salary with accommodation: 1346€/month
• Public and Private health insurance provided by the employer

FOR INTERNATIONAL CANDIDATES:

• Airport pick-up and administrative assistance with your registration in Portugal;
• Reimbursement of your initial flight expenses after 9 months of successful integration;
• Free Portuguese lessons, sports activities, cooking lessons and much more!!

Interested in a new adventure? – APPLY TODAY to start your new job!

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

#&NC

Job Type: Full-time

Application Question(s):

• Private email address:
• When can you start working?
• Do you want to relocate to Portugal?

Language:

• Danish (Required)

Work Location: In person