Systems Manager

Are you passionate about optimising systems that drive business success and create real impact?

We're hiring on behalf of a mission-driven, tech-for-good company that's looking for a CRM Systems Manager. Someone who can take ownership of their Zoho CRM, streamline sales and marketing workflows, and lead meaningful process improvements across teams. This is a high-impact role that sits at the heart of operations, connecting sales, marketing, and tech to unlock smarter, more effective ways of working.

You’ll be joining a purpose-led organisation that’s using technology to drive change, not just for their own growth, but to make a wider difference. If you're looking to combine your technical skills with a meaningful mission, this could be the perfect fit.

Key Responsibilities:

• Own and optimise the CRM system (Zoho) and related sales/marketing tools
• Automate and streamline workflows, ensuring efficient operations across teams
• Manage internal support requests related to CRM and marketing processes
• Collaborate closely with tech teams to implement solutions and new tools
• Ensure data quality, manage reporting, and support dashboard creation

What We're Looking For:

• Strong experience with CRM platforms (Zoho or similar)
• Proficiency in automation tools like Zapier, Make, or Power Automate
• A problem-solving mindset with a focus on process efficiency
• Excellent communication skills to collaborate across technical and non-technical teams
• Basic understanding of HTML/CSS and APIs to support system customisation and integration
• Familiarity with no-code platforms (e.g. Zapier, Make) or scripting languages such as Deluge for automation

Sound like you?

If you thrive at the intersection of tech and business, and you're ready to help shape the future of marketing and sales operations for a company doing good in the world I'd love to hear from you!