Reservations Representative

With over 55 years of presence in the Greek market, Autohellas is one of the largest car rental, import, distribution, and retail companies in Greece, in terms of both its turnover and the size of the fleet it operates.

The Group is active in 9 countries and has the largest private network in the car rental sector, with over 150 service points. Autohellas is the largest Hertz franchisee worldwide, and the first to introduce Operating leasing in Greece in 1989 under the brand Hertz.

Since its takeover of Velmar and Technocar Seat in 2016, it has been expanding its activities in the import and sale of cars.

In December 2017 it gained control of 70% of Hyundai Hellas and Kia Hellas, while in May 2023 Autohellas gained control of 51% of the import and distribution of the Abarth, Alfa Romeo, Fiat, Fiat Professional and Jeep brands in Greece.

Autohellas Hertz is seeking for a Reservations Representative to join its strong team!

Responsibilities:

• Communicate with customers via phone, email, and chat with politeness and respect
• Provide knowledgeable answers to questions about product, pricing, and availability
• Work with internal departments to meet customers’ needs
• Verify and edit customers’ bookings with speed
• Become an active member of Hertz Team using goal oriented and quality techniques to improve customers’ experience
  
  

Requirements:

• Bachelor’s degree will be considered as a plus
• Computer literacy
• Work experience in a similar position will be considered as an asset
• Fluent verbal and written use of English language
• Good knowledge of second language is a plus
• Exceptional verbal and written communication skills
• Welcoming and Client-oriented approach
• Ability to multi-task, organize, and prioritize work
  
  

What We Offer

• Competitive remuneration & benefits package
• Dynamic & fast paced working environment
• Continuous learning & development opportunities