Customer Support

• 
  Experience of at least 2 years in a similar position is preferable.

• Good commercial awareness of the shipping industry will be considered an advantage but not necessary.

• Excellent knowledge of the English Language (writing and speaking) is a must.

• Possess of good organizational, interpersonal, and communication skills.

• Ability to work both independently and productively as part of a team.

• Excellent computer skills (Microsoft Excel, Word, Outlook).

Duties & Responsibilities:

• Handle client enquiries appropriately and ensure that high level service is provided.

• Research potential vendors and compare and evaluate offers from suppliers.

• Coordinate with suppliers to ensure smooth orders for each vessel.

• Establish professional relationships with clients as well as vendors and suppliers.

• Provide admin and operational support.

• Manage internal database and filling system.

• Report accordingly to the senior manager.