Job Title:
Admissions Quality Officer for International Markets
Department:
IR0003 Marketing and Admissions
Reporting to:
Admissions Manager
The Admissions Quality Officer for International Markets will report directly to the Admissions Manager and will have a high level of day-to-day autonomy in discharging his/her responsibilities. They will be responsible for the administration in relation to the quality assurance around the admission activities for International Markets.
Responsibilities:
Evaluate and execute admission decisions on standard applicant files and comply with the College’s quality assurance standards in line with the Quality Assurance Handbook
Provide a high quality and flexible admissions service ensuring all applications are assessed and processed in line with the department’s application policies, procedures and ensuring SLAs or KPIs are adhered to for all applicants including partners and agents. This will include but not be limited to:
Assessing applications and arranging interviews where necessary
Making decisions on standard applications and issuing offers where appropriate
Working with the Academics in the School to obtain decisions on non-standard applications
Updating and maintaining applicant data on the College’s CRM system
Ensure that Admissions quality standards conform with best practice nationally and internationally
Responsible for ensuring the administration is accurate and ensuring appropriate recording and storage of QA Admission records and associated documentation
Ensuring a customer service ethos is included in all processes
Ensuring all enquiries are prioritised appropriately and responded to in a supportive, inclusive and professional manner and in line with the departmental policies and processes
Provision of timely and regular reports to senior management and academic management with up-to-date statistics and analysis of student admissions (e.g. Admission reports, Exemption analysis reports etc.)
Conduct audits and compile reports on summary of findings
Support the recruitment and administration team if necessary during peak periods
Additional administrative tasks as delegated by management
Provide support and play a role in the College’s internal and external reviews by quality assurance agencies (e.g. institutional reviews, delegated authority reviews)
Attendance at open day events and information sessions where required
Performance Requirements in the Role:
Report writing capabilities to meet the expectations of audiences within higher education external agencies, both nationally and internationally
Preparing and maintaining all records, reports and files in accordance with agreed procedures
Ability to communicate information in an effective, concise and tactful manner, both orally and in writing
To work flexibly and responsibly and undertake any other duties relevant to the level of the post
Ability to organise and manage projects successfully to completion setting and delivering on clear and effective objectives against which work can be planned
Ability to adhere to the department’s SLAs with agents, partners and students
Ability to take significant initiative and to work independently as appropriate
Dealing with staff, students and external agencies in a courteous and professional manner.
Assistance with any tasks allocated by the Admissions Manager.
Essential Criteria
Educated to Degree level
Excellent organisational and administrative skills
Experience working in a Quality Assurance Role
Proven ability to communicate information to the public in an effective and professional manner
Excellent Interpersonal and written communication skills
Good computer & keyboard skills, preferably including word processing, databases, spreadsheets
Ability to work effectively and accurately under pressure
Strong attention to detail and accuracy
Ability to prioritise and to meet deadlines
Ability to work as part of a team to achieve goals and objectives
Flexible approach to work
Ability to deal with high volumes at key periods
Previous experience of working in an educational institution and/or students admissions would be beneficial for this position
Pay & Benefits
The salary for this role is DOE.
Free Internal Courses;
Discounted Fees for Family Members;
Life Assurance & Disabilities Cover;
Sports & Social;
Employee Assistance Programme;
Employee Discount Scheme;
Paid sick leave;
Death-In-Service Benefit.
This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.
Position Type:
Full time
Contract Type:
Regular
Pay Frequency:
Annual
Location:
Dublin, Ireland
Job Functional Area:
Admissions
All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here:
DBS Privacy Notice for Candidates
.
This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.
DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.
Demo
Dublin, LE
Part Time