Programme Officer

About the Job:

Job Title: Programme Officer 
Job Purpose: This vacancy is within the Programme office which is responsible for planning, implementing and executing specific projects identified by Senior Management Team for the Dublin Simon Community. The Programme Officer will support the Programme Manager in this objective in collaboration with teams across Dublin Simon. In particular, the Programme officer will work closely with the Digital Transformation Manager to disseminate information on changes to our digital systems and provide feedback on whether those improvements meet the needs of teams within the organisation.
Reports to: Programme Manager
Location: 5 Red Cow Lane, Smithfield, D07
Salary Range: 35,000 – 41,250 DOE

Responsibilities:

SharePoint Implementation 
	Support staff to structure and identify files for migration
	Develop training materials 
	Deliver in-person and online training in accordance with project and training plans
	Collate and respond to queries and requests from users 
	Support Programme Manager and project teams with preparation of communications and training materials to be disseminated to internal stakeholders including via SharePoint
	Work with teams to confirm their requirements are included the SharePoint solution and escalate any discrepancies.

General Project Management Support
	Coordinate the team calendar and planning documents; organise project meetings
	Take minutes of project meetings and track completion of actions
	Update project plans and action lists
	Save project documentation in accordance with office and organisation standards

Other duties
	Contribute to other programme office activities or projects as required by the Programme Manager or Head of Function

Person Specification

Essential
	At ease working in Microsoft Office (Outlook, Excel and Word, Teams).
	Problem-solving attitude
	Strong organisational skills
	Ability to work with internal and external stakeholders in a constructive and approachable manner, interacting with colleagues of all levels of seniority.
	Ability to work productively as an individual contributor and collaboratively as a team member, in a busy office space or remotely

Desirable
	Experience developing training and communications materials to support users of new systems/processes and contribute to buy-in 
	Familiar with basic administration of IT systems (user set-up, navigation, permissions, data management). 
	Experience of working in the non-profit - and preferably homeless - sector.
	Understanding of homeless issues in Ireland.
	Passion for technology and the role it plays in communicating information and facilitating learning

Note: The duties listed in this job description are not exhaustive and you may be expected to perform other duties as are reasonable in the course of your work with Dublin Simon Community.