What are the responsibilities and job description for the Inside Sales Representative position at 1-800-GOT-JUNK?
Southwind is a leading home services company with a mission to revolutionize the industry. Our portfolio of home services, including 1-800-GOT-JUNK?, You Move Me, DreamLawn, and MVP Air Conditioning, Heating, Plumbing & Electric, has made us a national go-to operating partner for essential home and business services. We’re committed to improving the lives of our people and our customers for the better. Above all, we believe by investing in our people, we can change the world. We’re looking for people to join our team that share in our values of Alignment, Integrity, People Development and Excellence. We’re dedicated to providing homeowners with a comprehensive, unified solution to effortlessly tend to their home's needs. We are seeking a driven entry level Inbound Sales Agent to join our team and work closely with our businesses and executive leadership to drive revenue growth and deliver best-in-class customer experience.
What you’ll do:
Proactively respond to customers through inbound and outbound calls
Follow up with customer inquiries and provide information on products and services
Maintain accurate records of sales activities and customer interactions in our CRM system
Meet or exceed customer service targets and performance metrics
Stay up-to-date on industry trends and new products and services
Provide exceptional customer service to ensure customer satisfaction and retention
What You’ll Need:
College degree in business, marketing or related fields preferred
Minimum of 1 year of experience in sales, preferably in the lawn care industry
Proven track record of achieving sales targets and delivering exceptional customer service
Excellent verbal and written communication skills
Strong organizational and time-management skills
Ability to work independently as well as part of a team
Proficient in Microsoft Office and experience with CRM systems
Why Southwind?
Competitive compensation
Opportunity to advance through on-going professional development and leadership and entrepreneurship classes
Award-winning culture
“Best Places to Work” by The Business Journals
“Fast 50 Company" by The Business Journals
“100 Fastest Growing Companies” by Ingram’s Magazine
Comprehensive health, life, dental and vision insurance
401k matching program
Optional enrollment options include HSA/FSA, AD&D, Spousal/Dependent life insurance, Short Term/Long Term Disability, EAP
If you are a highly motivated individual with excellent communication and organizational skills, we encourage you to apply for this exciting opportunity with DreamLawn! We’re committed to improving the lives of our people and our customers for the better. Above all, we believe by investing in our people, we can change the world. We’re looking for people to join our team that share in our values of Alignment, Integrity, People Development and Excellence. We’re dedicated to providing homeowners with a comprehensive, unified solution to effortlessly tend to their home's needs. At Southwind, we believe in fostering a dynamic work environment where you can make an impact and are provided with the tools, support and resources you need to grow your career and thrive.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran friendly employer.
