What are the responsibilities and job description for the Dispatcher position at 1-Tom-Plumber Cincinnati?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
Dispatcher Job Description:
The 1-Tom Plumber Dispatcher will provide fast and friendly customer service to both internal and external customers. The dispatcher will manage calls for the technicians and the day-to-day operations.
Responsibilities Include but are not limited to:
Strong customer service skills, multitasker, answering client calls, and scheduling technician appointments for jobs. In addition to entering client data into a computer, this individual will provide responses and feedback to clients regarding service queries and make outbound calls to clients as necessary.
Strong customer service skills, multitasker, answering client calls, and scheduling technician appointments for jobs. In addition to entering client data into a computer, this individual will provide responses and feedback to clients regarding service queries and make outbound calls to clients as necessary.
Job Requirements:
- High School diploma or equivalent
- Ability to satisfactorily resolve client concerns
- Competency of basic computer programs
- Professional demeanor
- Self-motivated with a sense of urgency to complete tasks
- Able to work gracefully under pressure in a fast-paced environment
- Strong problem-solving abilities and attention to detail
- Reliable, trustworthy and punctual
Salary : $18 - $22
