Resource Navigator

It's a great feeling to work for a company that does so much good for others around the world! Education: Bachelor’s degree in a Health and Human Services field or currently enrolled in an advanced degree program. Education may be substituted with at least 5 years of experience in the field of Health and Human Services. Experience: Required 3 years related direct experience serving families. Supervises: None Summary: The Resource Navigator is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population while maintaining compliance with established program standards. To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990: Essential Functions: 1. Outreach and recruitment of participants for Family Resource Center activities. 2. Establish and maintain a trusting and professional working relationship with families by providing regular contact. 3. Administer intake, assessments, and screening tools to clients and family members. 4. Utilize intake and assessment results to establish and effectively implement goals, objectives, and activities identified with parents. 5. Provide intensive case management services to families. 6. Provide parent & health education, case management, resource and referrals, basic needs support, transportation assistance, and/or other support services to families on caseload. 7. Conduct systematic follow-up for all families. 8. Record all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into PEIRS (DFPS) and Efforts to Outcomes (BCFS) software. 9. Meet with supervisor on a bi-weekly basis to evaluate status of families on caseload. 10. Meet all deliverables as outlined in contract. Measurable Deliverables: 1. Obtains and maintains certification in Safe Care curriculum administration per National Safe Care Research and Training Center guidelines. 2. Document all attendance on a weekly basis in ETO. 3. Attend all required annual trainings. 4. Provide community education on child abuse prevention strategies monthly. 5. Develop together with Lead Resource Navigator, updates, reminders, and community education information monthly. Credentials, Skills and Abilities: 1. Maintain current licenses and certificates required for the position including but not limited to: • First Aid • CPR 2. Pass a pre-employment drug screen and random drug screens and maintain emotional control, and professional composure at all times. 3. Provide proof or work eligibility status upon request. 4. Pass a pre-employment and biennial criminal background and motor vehicle check 5. Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Communicate effectively in writing and verbally in English and Spanish. c. Work in a fast-paced environment. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. f. Travel as needed. g. Manage time effectively and efficiently. 6. Bilingual (Spanish Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission! BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof. BCFS Health and Human Services, is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. English (United States) If you like to work with people that believe they can make a difference in the world, this is the company for you! EEO Statement It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law. Click here to view the “EEO is the law” poster #LI-Other #LI-Associate #LI-Full-time BCFS Health and Human Services established in 1944 is a non-profit organization with locations and nationally doing noble work across Texas and the United States, specializing in community-based care for at risk families and children (abused and/or neglected & domestic violence), prevention & early intervention services, housing for young adults aging out of the foster care system, mental health & life skill services, advocacy and case management coordination for survivors of human trafficking, medical programs for women who are pregnant or post-partum, and serving families who have a child with a disability or special needs by providing them with an opportunity to visit the world’s first theme park designed with individuals with special needs in mind.