What are the responsibilities and job description for the Ophthalmic Assistant/Patient Care Coordinator - West Springfield, Mass position at 20/20 Vision Center LLC?
Title - Ophthalmic Assistant/Patient Care Coordinator - West Springfield, Mass
Status: Hourly – Non-Exempt
Position Summary:
Digitally advanced Tele-Optometric company seeking professionally motivated candidate to assist with the building of a center of excellence while working hand and hand with a busy optical retailer.
The ideal candidate will possess a passion for learning, willingness to think outside the box, outgoing personality and excellent customer service and multi-tasking skills.
This is an exciting opportunity to grow with a fast paced, cutting edge continually evolving tele-optometric technology company.
Essential Job Duties:
Patient scheduling along with basic knowledge of vision CPT/ICD-10 codes
Familiarity with vision insurance eligibility and payment collection using POS technology
Team mindset and willingness to build and maintain relationship with optical retailer
Perform basic optometric pretesting and documentation (autorefractor, Lensometer, Visual field, etc)
Ability to troubleshoot hardware and software issues and communicate with IT support as needed
Ability to maintain a professional attitude in difficult situations
Participate in marketing tasks when needed
Other job duties as assigned by Regional Manager
Qualifications:
Ophthalmic or Optometric background a plus but willing to train the right candidate
Strong knowledge of computer hardware and software applications including EMRs
Knowledge of Zoom, Microsoft Outlook
Strong interpersonal skills Ability to maintain professional relationships
Demonstrated interest in quality improvement
Strong customer service skills and people skills
Successful candidates are motivated, eager, and passionate.
COA/COT a plus, but not required – will train
Bi-lingual a plus, but not required
Open availability including weekends
Reliable Transportation
Company Benefits:
17 PTO days accrued and prorated first year of employment
Health benefits with company contribution for single coverage
Dental benefits
Vision Benefit
FSA
401K Plan
COA/COT Certification Assistance
Career Development
Work Authorization:
Must be able to show eligibility for employment in the United States within three days of hire.
APP/EEO Statement:
20/20NOW Vision Center is an Equal Opportunity Employer. We welcome all qualified candidates regardless of demographic background.
Rate of Pay:
Hourly - $19-$25/hr based on experience and knowledge (40-hour workweek)
Salary : $19 - $25
