What are the responsibilities and job description for the Property Manager position at 5 West Group?
Job Summary
We are seeking a dedicated and experienced Property Manager to oversee the daily operations of our residential and commercial properties. The ideal candidate will possess strong leadership skills, a customer-focused approach, and a comprehensive understanding of property management practices. This role requires effective communication and relationship-building skills to ensure tenant satisfaction and property upkeep.
Duties
- Manage all aspects of property operations, including leasing, maintenance, and tenant relations.
- Conduct regular inspections of properties to ensure compliance with safety standards and maintenance requirements.
- Develop and implement marketing strategies to attract new tenants, including upselling available units.
- Handle lease agreements, renewals, and terminations while ensuring adherence to contractual obligations.
- Maintain accurate records of tenant interactions, maintenance requests, and financial transactions using customer relationship management (CRM) software.
- Provide exceptional customer service by addressing tenant inquiries and resolving issues promptly.
- Collaborate with facilities management teams to coordinate repairs and improvements.
- Uphold company policies and procedures while ensuring compliance with local housing regulations, including LIHTC (Low-Income Housing Tax Credit) guidelines.
Requirements
- Proven experience in property management or a related field.
- Strong sales skills with the ability to upsell services or units effectively.
- Familiarity with contract management and lease agreements.
- Excellent phone etiquette and interpersonal communication skills.
- Proficient in office software applications for record keeping and reporting.
- Solid understanding of facilities management principles.
- Exceptional customer service skills with a focus on building long-term relationships.
- Ability to work independently as well as part of a team.
If you are passionate about property management and possess the necessary skills to excel in this role, we encourage you to apply.
Job Type: Full-time
Pay: $52,000.00 - $72,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Property management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Cincinnati, OH: Relocate before starting work (Required)
Work Location: In person
Salary : $52,000 - $72,000
