What are the responsibilities and job description for the Customer Service Expert position at 7-eleven?
Job Title: Retail Sales/Team Member
This role involves working as part of a dynamic sales team, contributing to the overall success of the store through effective teamwork and adaptability.
Responsibilities:
- Cash handling and fuel transactions require precision and attention to detail to ensure seamless interactions with customers and accurate financial records.
- Maintaining a clean and well-stocked store environment is crucial for providing an excellent shopping experience. This includes regular cleaning of store shelves and floors, as well as efficient restocking procedures.
- Food preparation and foodservice safety involve adhering to proper health code guidelines and protocols to prevent contamination and ensure consumer safety.
- Providing exceptional customer service involves actively listening to customer needs, responding promptly to inquiries, and resolving issues efficiently to maintain customer satisfaction and loyalty.
- Proper health code guidelines must be followed meticulously in food preparation and presentation to safeguard customer health and ensure compliance with regulatory requirements.
Requirements:
- Ability to work in a fast-paced retail environment, navigating multiple tasks and priorities while maintaining a high level of productivity and efficiency.
- Excellent communication and interpersonal skills are essential for building strong relationships with customers, colleagues, and management, fostering a collaborative team dynamic and promoting effective problem-solving.
- Capacity to adhere to health code guidelines and maintain a spotless work environment is vital for preventing contamination and ensuring a safe shopping experience for customers.
- Additionally, the ability to lift up to 50 pounds and stand for extended periods is necessary to perform job duties efficiently and safely.
