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Learning & Development Manager

85-4196172 Endpoint Holdings, LLC
USA, FL Remote Full Time
POSTED ON 9/19/2024 CLOSED ON 11/24/2024

What are the responsibilities and job description for the Learning & Development Manager position at 85-4196172 Endpoint Holdings, LLC?

Who We Are

Endpoint is a digital title and settlement company built from the ground up to make closing real estate transactions easy for all. Founded in 2018 with a diverse group of tech and real estate veterans, Endpoint develops technology that streamlines the closing process for real estate agents, buyers and sellers, and empowers proptech companies and investors looking to scale their closing operations. Through the combination of people, process and technology, Endpoint delivers a closing experience that is simple, secure and consistent at scale. Backed by First American Financial Corporation, Endpoint has secured $220 million in funding and has operations across the U.S.

What We Do

Endpoint is looking for a Learning & Development Manager to optimize our learning framework and related programs. This is a critically important role that will be key to Endpoint’s ability to scale and deliver on business goals while leveling up the skills and mindset of the operations populace. From identifying problems to implementing solutions, you’ll be a masterful teacher and leader who loves to educate and inform with a passion for data-driven curriculum and tech-driven delivery methods.

As a Learning & Development Manager, you will use your skills to:

  • Lead the Learning and Development functions across the Operations cohort. 
  • Drive a culture of continuous learning and influence a growth mindset in Endpoint Operations employees.
  • Stay informed of current virtual communication and educational delivery trends, tools, and strategies. 
  • Ensure training materials designed are kept on brand and deliver a consistent training experience. 
  • Partner with People Management leadership to maintain shared access to third-party resources, vendors, and partners necessary for the development of high-quality learning materials. 
  • Assess and continuously re-assess individual, team, and cohort needs, identifying near-term and long-term priorities for learning and development. 
  • Be responsible for training administrative functions such as pre and post-training tasks including but not limited to the coordinating and scheduling of training events, moderating training events, and distributing post-training materials and feedback forms. 
  • Communicate clearly and regularly with cross-functional project teams, subject matter experts, and stakeholders to ensure project work is on track.
  • Develop comprehensive measurement strategies for all learning solutions to demonstrate business impact and effectiveness  
  • Determine, develop, and implement the most appropriate strategy, methodologies, and technologies to deliver learning program objectives. 
  • Partner with Business leadership to facilitate peer-to-peer training programs, including coordination of train-the-trainer sessions and supportive materials. 
  • Take a data-driven approach toward needs analysis to identify performance gaps and determine appropriate learning experiences to build capability at scale. 
  • Drive and optimize team performance, engagement, and productivity by mentoring and managing individuals within the Operations L&D team. 

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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