Medical Receptionist

Job Description

AFFA’s clinic offers the following medical services combined under one roof - Pediatrics – regular and developmental, Internal Medicine, Family Medicine w/ GYN, Podiatry, Allergy and Immunology, Dermatology, Psychiatry and Neurology. Occupational therapy, Speech therapy and Physical therapy are offered as well.

Overview:

We are seeking a dedicated and detail-oriented Medical Receptionist to join our medical office team. The ideal candidate will have a strong patient service focus, a keen eye for documentation review, and the ability to effectively manage a fast-paced medical office environment. The ideal candidate will be bilingual in Spanish and also be proficient in ECW (eClinicalWorks)

Responsibilities:

• Greet patients and visitors, and provide a welcoming and professional atmosphere
• Handle patient phone calls, scheduling appointments, and answering questions
• Manage and maintain accurate and up-to-date patient records
• Review and update medical records, including documentation review and medical coding
• Assist with front desk duties, such as answering the phone, taking messages, and directing patients
• Provide general administrative support to the medical office team
• Perform various administrative tasks, including filing and data entry
• Maintain the cleanliness and organization of the medical office
• Demonstrate excellent phone etiquette and customer service skills
  
  
  

Experience:

• Previous experience working in a medical office or healthcare setting is required
• Experience with medical coding and terminology is highly desirable
• Proficiency in using office systems and technology is essential, eClinicalWorks also
• Strong clerical and organizational skills are necessary
• Ability to work in a fast-paced environment with multiple priorities is crucial
  
  
  

Skills:

• Patient service and customer service skills
• Experience with documentation review and medical coding
• Strong phone etiquette and communication skills
• Familiarity with medical office management practices
• Ability to work with office systems and technology
• Strong clerical and organizational skills
• Ability to work in a medical office setting with multiple priorities
• Bilingual skills in Spanish
  
  
  

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off
  
  
  

Medical Specialty:

• Pediatrics
• Primary Care
  
  
  

Schedule:

• Monday to Friday
  
  
  

Work Location: In person