What are the responsibilities and job description for the Office Administrator position at A. Johnson Plumbing and Heating, Inc.?
At A. Johnson Plumbing and Heating, Inc., we're dedicated to providing top-notch customer service and support to our clients across the Capital Region.
We're proud of our reputation as a trusted provider of heating, cooling, and plumbing services, offering affordable solutions that meet our customers' needs.
Our Work Environment:
We strive to create a welcoming and inclusive workspace where every team member feels valued and empowered to grow professionally.
Key Qualifications:
To excel in this role, you'll need to possess strong communication and interpersonal skills, enabling you to handle diverse client interactions with professionalism and patience.
You should also be highly organized, detail-oriented, and proficient in using Word, Excel, and Google.
A background in customer service or office administration, preferably with one to two years of experience, is advantageous, and any prior dispatching or schedule routing experience is a plus.
Employee Benefits:
We provide a range of benefits to our employees, including employee discounts, health insurance, paid time off, paid holidays, and AFLAC coverage.
Our application process is designed to be user-friendly and accessible on various devices.
Daily Tasks:
The responsibilities of this role include:
We're proud of our reputation as a trusted provider of heating, cooling, and plumbing services, offering affordable solutions that meet our customers' needs.
Our Work Environment:
We strive to create a welcoming and inclusive workspace where every team member feels valued and empowered to grow professionally.
Key Qualifications:
To excel in this role, you'll need to possess strong communication and interpersonal skills, enabling you to handle diverse client interactions with professionalism and patience.
You should also be highly organized, detail-oriented, and proficient in using Word, Excel, and Google.
A background in customer service or office administration, preferably with one to two years of experience, is advantageous, and any prior dispatching or schedule routing experience is a plus.
Employee Benefits:
We provide a range of benefits to our employees, including employee discounts, health insurance, paid time off, paid holidays, and AFLAC coverage.
Our application process is designed to be user-friendly and accessible on various devices.
Daily Tasks:
The responsibilities of this role include:
- Handling customer inquiries and resolving issues promptly
- Making outgoing calls to arrange appointments
- Scheduling and confirming appointments with clients
- Processing invoices and maintaining accurate records