Office Administrator

A Klein Company is an industrial cleaning and painting company located in Waterford, MI. The Office Administrator must be reliable, focused, and detail orientated as they will join a small office staff; many hats will be worn and the opportunities for advancement are endless.

Overview:

· This role includes overseeing general office tasks, handling payroll, assisting the estimator with proposal preparation, and managing marketing initiatives.

· The work week is Monday through Friday, 8:00 AM to 5:00 PM, with a one-hour unpaid lunch break. This is an in person position.

· The pay rate is $41,000 to $48,000 per year. Employees are paid bi-weekly through direct deposit.

· PTO

· Health Insurance

Job Responsibilities:

· Scheduling and Coordination: Schedule appointments and meetings, ensuring proper preparation and setup. Coordinate travel arrangements and logistics as needed.

· Customer Service: Serve as a primary point of contact, handling incoming calls and emails while ensuring a professional environment. Address inquiries with a positive and helpful attitude.

· Data Entry and Record Maintenance: Maintain accurate client records, project information, and financial data, including invoices, receipts, and other transactions. Ensure data integrity by reviewing, reconciling, and validating data entries for accuracy and completeness.

· Accounts Payable and Receivable: Assist in tracking and recording accounts payable and receivable entries. Respond to vender inquiries regarding payments and assist in resolving discrepancies.

· Payroll Processing: Accurately calculate and process employee payroll on a bi-weekly basis. Address any payroll related inquiries.

· Marketing and Communication: Create, edit and distribute the company’s monthly newsletter. Ensure that service reminder letters are generated and sent out weekly.

· Proposal Preparation: Assist the estimator in drafting, formatting, and finalizing client proposals. Maintain proposal templates and past proposals.

· Inside sales: Take incoming sales inquiries and contact current proposal holders to close sales.

Minimum Qualifications:

Knowledge and Skills

· Must possess advanced knowledge of general office and clerical practices and procedures including the ability to operate a variety of office machines and equipment.

· Must possess advanced knowledge of PC applications, including but not limited to CRM’S and Microsoft Office.

· Basic design and layout skills along with experience with tools like Canva, Adobe Creative Suite, or Constant Contact is preferred.

· Ability to plan effectively, prioritize workflow, and implement assigned duties.

· Ability to follow written and oral instructions.

· Ability to communicate orally and in writing effectively.

· Must have strong customer service skills.

· Knowledge of field related jargon is preferred.

Job Type: Full-time

Pay: $41,000.00 - $48,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person

Salary : $41,000 - $48,000