Bilingual Customer Service Representative

Learn the ropes of non-standard Auto insurance, get trained to become a licensed insurance agent. Opportunities for growth and weekly bonuses, once fully trained.

Duties and responsibilities

• Provide new quotes for various types of insurance to potential customers

• Bind coverage on new insurance policies

• Process monthly installment payments

• Reinstate policies that are cancelled

• Quote changes on policies of existing customers

• Submit cancellation requests for customers wishing to terminate their coverage

• Answer policy questions concerning coverage and billing for existing customers

• Send ID Cards and/or Compliance Letters to existing customers

• Verify the insurance coverage for the lien holders of existing customers.

Qualifications

• Great customer service skills

• High computer proficiency

• Detail oriented

• Ability to work in a fast paced environment with happy and hostile customers alike

• Strong work ethic

• Stable employment history

• Teachable attitude

• Team Player

• Punctual and dependable

• People Person

• Highly Motivated

• Multitask

• Must be Bilingual (English/Spanish)*

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Shift:

• Day shift

Language:

• Spanish (Required)

Work Location: In person

Salary : $13 - $15