What are the responsibilities and job description for the Desktop Support Technician position at A3 Solutions, Inc.?
Desktop Support Technician - Alamo, TN
Shift: Only 2 days/week
Could increase as client needs, but currently only required 2 days/week - Tuesday/Thursday (Business Hours: 8a-5p)
Please only apply if this shift will work with your schedule
- Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Desktop and Network Support.
- Ability to setup, configure and add all hardware.
- Assist Corporate Desk Side Support technicians with large IMAC’s.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights, security and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
- Imaging and image recovery.
- Experience doing break / fix repairs on desktops, laptops.
- Install / Re-install various software packages and updates.
- WiFi and VPN connections; Support of wireless devices.
- GREAT Customer Service skills.
Weekly Pay
Full Benefits Offered
Salary : $18
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