What are the responsibilities and job description for the Desktop Support Technician position at AA2IT?
Job Description
Job Description
Desktop Support Tech II
Role- to cover someone on medical leave with the probability he may not return, this could be a long term opportunity for someone (3-5 years)
Is this position remote or in person? 100% On site Mon-Fri 8 to 5pm No nights, weekends, or on call support
Comptia A (Required), Lenovo warranty certifications a plus
- Supporting Windows 11, MS Office 0365, Remote access, SCCM Imaging, Asset management
All our work comes from Service Now ticketing system
Must be detailed and process oriented, able to work independently following detailed steps and be able to document troubleshooting steps taken and maintain daily ticket status.
Break-Fix support, changing system boards, hdds,laptop LCDs etc.
Desktop Break / Fix Experience and 4 years
Imaging Experience and 4 years
Laptop Break / Fix Experience and 4 years
Company Description
At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.
Company Description
At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.
