Demo

Evidence Support Specialist

AANSEACORE
Austin, TX Contractor
POSTED ON 2/23/2025
AVAILABLE BEFORE 8/19/2025

Job Description

We are seeking a detail-oriented and organized Order Processing Rep II – Evidence Support to support our operations. This role requires a strong focus on accuracy, confidentiality, and customer service. The ideal candidate will be able to handle sensitive materials, coordinate with various jurisdictions, and ensure timely document processing.

Skill / Qualifications

  • High School diploma or equivalent.
  • 1 year of experience in administrative support, customer service, processing, or production.
  • Strong attention to detail in composing, typing, and proofreading documents.
  • Ability to work independently with minimal supervision while being a team player.
  • Proficiency in computer software, including spreadsheets.
  • Excellent communication and interpersonal skills, with poise, tact, and diplomacy.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Adaptability to a fast-paced, changing work environment.
  • Overtime may be required as needed.

Job Responsibilities

  • Assist in preparing and sending out evidence for multiple jurisdictions, ensuring accuracy and timeliness.
  • Coordinate with internal teams and external agencies to facilitate proper evidence handling.
  • Ensure all evidence documentation is complete and accurate.
  • Address discrepancies or issues in the evidence handling process.
  • Maintain confidentiality and integrity of sensitive evidence and related documentation.
  • Process filings and document orders with state government agencies.
  • Provide excellent customer service by responding to inquiries from internal and external customers.
  • Multi-task effectively while working independently and collaborating with the team.
  • Participate in team meetings and offer suggestions to improve productivity and efficiency.

Benefits

Competitive Hourly Rate (Depending on Experience)

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