What are the responsibilities and job description for the Tech Savvy Computer Operator position at Abel Personnel?
Tech Savvy Customer Service Rep for IT Firm
Our client located in Boston MA is in need of a Computer Operator. You will be responsible for monitor Company's enterprise infrastructure and escalate issues as required. 12-hour shifts, 7AM-7PM Thur-Sat, Every other Wednesday. $20 Hour, Generous PTO, Sick, Health, Dental, and Vison.
Responsibilities of Computer Operator:
- Assist in the daily operation of computer systems.
- Carry out all tasks on the daily checklist under supervision.
- Report all problems to Senior Computer Operator or Supervisor.
- Take appropriate follow-up action on all customer queries under supervision.
- Assist in the recovery activities necessary to restore normal operations.
- Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent.
- Provide support to senior computer operators as required.
- Track and document all issue using a tracking system
- Performs additional duties and responsibilities as assigned
Requirements of Computer Operator:
- Two-year Technical College Degree or comparable experience
- 12-24 Months experience in computer operations
- Must pass criminal history background check
- Must pass an FBI like background check for obtaining a Gaming License
Benefits of Computer Operator:
- Generous PTO
- Starting Salary $20.00 per hour.
- Sick, Floating Holiday, Dental, Vision, Medical insurance
- 401k options
Salary : $20 - $21
