What are the responsibilities and job description for the Regional Account Manager, Manufacturing and Distribution position at ABM US?
The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM partners with key customer management and stakeholders to identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives, including janitorial services, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will also cross-sell other facility services, ensuring ABM program quality and the implementation of contract terms. Responsibilities include financial performance, P&L, A/R, work order management, and problem resolution. As a leader, the RAM will deliver dynamic client presentations and updates.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management
Essential Functions:
- Establish productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts.
- Partner, consult, and communicate with key customer management and internal stakeholders.
- Identify, plan, and execute growth strategies and tactics.
- Support change and transition activities, monitoring rollout schedules, targets, and plans.
- Ensure effective utilization of all standardization programs.
- Coordinate billing, reporting, and accounting requirements in conjunction with ABM’s standards.
- Monitor Profit and Loss Statements to ensure accuracy and optimal financial performance.
- Oversee accounts receivable activity to ensure accuracy and timeliness.
- Ensure contract terms and requirements are upheld by both the customer and ABM.
- Resolve problems and issues via work order management.
- Present information to customers during key meetings and reviews.
Requirements:
Education:
- Bachelor’s degree preferred or equivalent level of professional experience.
Experience:
- 8 years of relevant professional experience.
- Minimum of 4 years of major account experience.
- Minimum of 2 years of experience in the services sector.
Other:
- Ability to communicate and present effectively to all levels, including executives.
- Ability to present to groups.
- Strong knowledge and experience in account management within the facilities services industry.
- Successful track record in selling and/or growing large, complex accounts.
- History of building relationships with existing clients to maintain present sales and facilitate add-on business and services.
- Ability to represent the company at local or regional conferences or national meetings and trade organizations.
- Must have the ability to solve problems quickly and manage multiple accounts over a large geographic area.
How to Apply: Interested candidates should submit their resume and cover letter to [email address] by [application deadline].
Feel free to adjust any details or add specific information about your company and the application process!
