Orthopedic Surgery Scheduler

General Summary: Responsible for all aspects of surgery process including all verifying insurance; pre-operative certifications and authorizations; complete necessary hospital forms; scheduling patient for any pre-operative labs, testing and coordination of post-surgery care

Essential Job Responsibilities:

1. Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.

2. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.

3. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.

4. Triage surgical candidates as required by the physicians

5. Work with appropriate hospital personnel to obtain information as required for surgery scheduling.

6. Educate patients about planned surgery

7. Verify insurance information in electronic system

8. Obtain insurance authorizations as required by individual plans prior to surgery

9. Work in concert with surgeons to obtain medical clearances and preoperative testing as required by hospital protocols

10. Confirm and reschedule return appointments, as necessary.

11. Provide assistance to administrative or clinical staff as needed.

12. Notify manager with patient account and insurance issues.

13. Other duties as assigned

Education: High school diploma/GED or equivalent working knowledge

Certification: None

Experience: Minimum of one year working in medical insurance or healthcare related field. with previous surgery scheduling experience preferred.

Other Requirements: None

Performance Requirements:

Knowledge:

1. Knowledge of surgical procedures and process.

2. Understanding of documentation required for surgery scheduling.

3. Knowledge of the purposes, organization, and policies of the local community's health systems sufficient to interact with other health care providers.

4. Knowledge of the policies and procedures of a clinic sufficient to provide effective patient care

5. Knowledge of Electronic Health Systems

6. Knowledge of ICD-9 and CPT codes

7. Knowledge of the policies and procedures of the organization to complete billing tasks within compliance of the organization.

Skills:

1. Skill in multi-tasking.

2. Skill in customer service.

3. Skill in computer hardware and software use.

4. Skill in verbal and written communication.

5. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.

6. Skill in analyzing situations accurately and taking effective action.

7. Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.

8. Skill in organizing work, making assignments, and achieving goals and objectives.

9. Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.

Abilities:

1. Ability to multi-task, manage details and organize efficiently and effectively.

2. Ability to read, interprets, and apply policies and procedures.

3. Ability to set priorities among multiple requests.

4. Ability to interact with patients, medical and administrative staff, and the public effectively.

5. Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, calculators, etc.

Work Environment: Position is in a well-lit office environment. Occasional evening and weekend work.

Mental/Physical Requirements: Involves sitting approximately 75 percent of the day, walking or standing the remainder, using computers and telephones

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid orientation
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Orthopedics

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Glendale, AZ 85308: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $26