What are the responsibilities and job description for the Sales and Events Coordinator position at AC Hotel St.Louis Central West End?
TITLE: Sales and Events Coordinator
DEPARTMENT: Sales
SUPERVISOR: Director of Sales
SUMMARY: A Sales and Events Coordinator, supports and assists Sales and Catering department in managing and maintaining corporate, group and catering business. The Sales and Events Coordinators position is designed to provide the highest level of customer satisfaction and support to external clients and internal partners. The Sales and Events Coordinator serves as liaison between the Sales and Catering team members, the Event Management team, and other departments at the hotel.
RESPONSIBILITIES:
* Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers.
* Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
* Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO’s, billing details, and other integral administrative aspects of the booking or execution of groups and events).
* Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.
* Learn and use digital sales systems and conceptual sales processes (i.e. Fosse, Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. rates, fees, budgeted goals, etc.).
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Events management: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person
Salary : $21 - $23
