What are the responsibilities and job description for the Catering Sales And Events Coordinator position at Chick-Fil-A | Arnold?
POSITION OBJECTIVE:
Do you love working in a fast-paced environment? Are you a servant leader who has a desire to make a significant impact in the lives of team members and guests? Chick-fil-A Arnold is seeking a high-caliber, self-motivated, and driven who can thrive under pressure to be the Catering & Events coordinator. This individual will be a part of a high-performing Leadership Team. After an initial training period of learning different aspects of the restaurant and brand, this leader will be in charge of managing all the day-to-day needs and operations of our catering department. This leader must have high emotional intelligence, the ability to build strong relationships, a passion for systems and operations, and have a positive, go-getter mentality and attitude. Over time, growth could look like promoting to be the Director of Operations or even being developed to pursue being an Owner/Operator yourself! Join Chick-fil-A Arnold!
POSITION KEY RESPONSIBILITIES
Responsibilities
- Coordinate the catering schedule with the team
- Boost catering sales through local business outreach
- Meet and exceed catering sales goals on a monthly basis
- Prepare and fulfill catering orders to meet Chick-fil-A guidelines
- Keep catering equipment clean and in good working condition
- Practice safe food handling procedures at all times
- Serve in Operations when not occupied fulfilling catering orders
- Carry out our brand's "Core 4" when interacting with guests
Requirements
- Thinking strategically for the business; Collaborating, adjusting, and propelling the business to reach goals
- Implementing and updating changes to systems and processes in order to improve team member efficiency and guest experience
- Coach, develop, and grow leaders while cultivating a team environment and assisting in overseeing the culture of the front of house
- Engage with, challenge, and motivate team members to accomplish difficult and hard to reach goals while inspiring those around them to have fun and build life-impacting relationships with team members and guests
- Provide clear, kind, and consistent communication and feedback
- Hold team members accountable to all Chick-fil-A policies and procedures
- Assist in leadership development with the Leadership Team and Owner/Operator
- Meet regularly with Leadership Team and the Owner/Operator for continued training and personal development, as well as to execute the overall vision and grow the overall success of the restaurant
- Uphold the Chick-fil-A standards and policies
COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED
- 2 years of management experience with positive results to show
- Proven leadership experience - have led and developed teams
- Effective communicator with the entire team; great listener
- Ability to have direct, win/win conversations in difficult situations
- Resourceful; has the ability to think and do; go-getter
- Systems thinker; innovator; problem-solver
- High integrity and character
- Optimistic in adversity; a natural team cheerleader
- Demonstrates a servant-leadership mentality
- Sense of ownership; self-motivated with a willingness and eagerness to learn
- Takes initiative; driven and hard-working individual with a growth mindset
- Ability to keep composure under high pressure and make decisions quickly
- Organized and detail-oriented with a strong sense of follow-through
- Desire to care for others. Strong relationship builder.
- Results-oriented and able to work in a very fast-paced and high-stress environment
- Passion for people and delivering world-class service
Perks
- Free Meals
- Free uniforms
- 401k match up to 4%
- Health, vision, and dental insurance available
- Sundays off!
REQUIREMENTS
Located in Arnold, Missouri, Chick-fil-A Arnold is owned and operated by Shane Neel.
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant. In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.