What are the responsibilities and job description for the Catering Sales And Events Coordinator position at Chick-fil-A?
POSITION OBJECTIVE:
Do you love working in a fast-paced environment? Are you a servant leader who has a desire to make a significant impact in the lives of team members and guests? Chick-fil-A Arnold is seeking a high-caliber, self-motivated, and driven who can thrive under pressure to be the Catering & Events coordinator. This individual will be a part of a high-performing Leadership Team. After an initial training period of learning different aspects of the restaurant and brand, this leader will be in charge of managing all the day-to-day needs and operations of our catering department. This leader must have high emotional intelligence, the ability to build strong relationships, a passion for systems and operations, and have a positive, go-getter mentality and attitude. Over time, growth could look like promoting to be the Director of Operations or even being developed to pursue being an Owner/Operator yourself! Join Chick-fil-A Arnold!
POSITION KEY RESPONSIBILITIES
Responsibilities
- Coordinate the catering schedule with the team
- Boost catering sales through local business outreach
- Meet and exceed catering sales goals on a monthly basis
- Prepare and fulfill catering orders to meet Chick-fil-A guidelines
- Keep catering equipment clean and in good working condition
- Practice safe food handling procedures at all times
- Serve in Operations when not occupied fulfilling catering orders
- Carry out our brand's "Core 4" when interacting with guests
Requirements
- Thinking strategically for the business; Collaborating, adjusting, and propelling the business to reach goals
- Implementing and updating changes to systems and processes in order to improve team member efficiency and guest experience
- Coach, develop, and grow leaders while cultivating a team environment and assisting in overseeing the culture of the front of house
- Engage with, challenge, and motivate team members to accomplish difficult and hard to reach goals while inspiring those around them to have fun and build life-impacting relationships with team members and guests
- Provide clear, kind, and consistent communication and feedback
- Hold team members accountable to all Chick-fil-A policies and procedures
- Assist in leadership development with the Leadership Team and Owner/Operator
- Meet regularly with Leadership Team and the Owner/Operator for continued training and personal development, as well as to execute the overall vision and grow the overall success of the restaurant
- Uphold the Chick-fil-A standards and policies
COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED
- 2 years of management experience with positive results to show
- Proven leadership experience - have led and developed teams
- Effective communicator with the entire team; great listener
- Ability to have direct, win/win conversations in difficult situations
- Resourceful; has the ability to think and do; go-getter
- Systems thinker; innovator; problem-solver
- High integrity and character
- Optimistic in adversity; a natural team cheerleader
- Demonstrates a servant-leadership mentality
- Sense of ownership; self-motivated with a willingness and eagerness to learn
- Takes initiative; driven and hard-working individual with a growth mindset
- Ability to keep composure under high pressure and make decisions quickly
- Organized and detail-oriented with a strong sense of follow-through
- Desire to care for others. Strong relationship builder.
- Results-oriented and able to work in a very fast-paced and high-stress environment
- Passion for people and delivering world-class service
Perks
- Free Meals
- Free uniforms
- 401k match up to 4%
- Health, vision, and dental insurance available
- Sundays off!
