What are the responsibilities and job description for the Store Technology & Process Manager position at Academy Sports + Outdoors?
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
Job Description : Education :
High School diploma or equivalent
Bachelor's degree in Business, English, or Technology or relevant field of study preferred
Process improvement certification a plus
Work Experiences :
7 years of retail operations, systems and technology experience
Experience managing retail technology or process improvement projects
Possesses an understanding of Retail Operations, Store Operations, Merchandising, and retail systems and technology
Skills :
Analytical, with strong problem-solving abilities and creative resolution skills
Ability to remain organized, pay attention to detail and meet critical deadlines
Strong interpersonal, written and verbal communication skills, with ability to interact effectively with individuals at various levels, both internal and external
Ability to work cross functionally and gain alignment and consensus with key stakeholders on complex challenges across multiple departments or regions
Work well independently, as well as effectively contribute to a team environment
Proficient use of Microsoft Office programs, including Word, Excel, PowerPoint and Visio
Responsibilities :
Responsible for the management of multifunctional projects and programs that impact store process- inclusive of design, implementation, and execution.
Manage complex partnerships and project timelines impacting cross functional teams from within the corporate office, dc, and stores in an effort to improve customer experience, drive sales and control costs.
Drives design and configuration of communications, project plans and project timelines while also building and influencing relationships with key stakeholders across the organization
Defines strategy and approach for Academy Stores to receive proper education and a thorough understanding of business process and technology.
Provides functional expertise around business processes and demonstrates creativity in problem solving. Utilizes strategic thinking while continually seeking and recommending improvements to projects, process, and technology applications.
Develop, document, measure, optimize, and implement store processes from inception through completion for use in store facing labor standards
Develop and implement labor standards through coordination with key stakeholders and utilizing industry best practices
Collaborate with corporate and store teams to enhance current store technology and processes
Research new technology and processes in order to create efficiencies and enhance team member and customer experience
Identify opportunities to improve operational execution and craft business cases for senior leadership review and buy-in
Manage transition of new applications or new functionality into production support status
Create regular content and materials in partnership with Corporate and Store Communications teams on new or updates to existing technology and processes
Ensure all process documentation is complete, logical, easy to comprehend and meets documentation standards
Responsibilities may change; team member may be required to perform other duties as assigned
Physical Requirements & Attendance
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Full time Equal Employment Opportunity
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
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