Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Job Description:

Education:

• High School diploma or equivalent
• Bachelor’s degree in Business, English, or Technology or relevant field of study preferred
• Process improvement certification a plus

Work Experiences:

• 7 years of retail operations, systems and technology experience
• Experience managing retail technology or process improvement projects
• Possesses an understanding of Retail Operations, Store Operations, Merchandising, and retail systems and technology

Skills:

• Analytical, with strong problem-solving abilities and creative resolution skills
• Ability to remain organized, pay attention to detail and meet critical deadlines
• Strong interpersonal, written and verbal communication skills, with ability to interact effectively with individuals at various levels, both internal and external
• Ability to work cross functionally and gain alignment and consensus with key stakeholders on complex challenges across multiple departments or regions
• Work well independently, as well as effectively contribute to a team environment
• Proficient use of Microsoft Office programs, including Word, Excel, PowerPoint and Visio

Responsibilities:

• Responsible for the management of multifunctional projects and programs that impact store process- inclusive of design, implementation, and execution. 
• Manage complex partnerships and project timelines impacting cross functional teams from within the corporate office, dc, and stores in an effort to improve customer experience, drive sales and control costs.
• Drives design and configuration of communications, project plans and project timelines while also building and influencing relationships with key stakeholders across the organization
• Defines strategy and approach for Academy Stores to receive proper education and a thorough understanding of business process and technology.
• Provides functional expertise around business processes and demonstrates creativity in problem solving.  Utilizes strategic thinking while continually seeking and recommending improvements to projects, process, and technology applications.
• Develop, document, measure, optimize, and implement store processes from inception through completion for use in store facing labor standards
• Develop and implement labor standards through coordination with key stakeholders and utilizing industry best practices
• Collaborate with corporate and store teams to enhance current store technology and processes
• Research new technology and processes in order to create efficiencies and enhance team member and customer experience
• Identify opportunities to improve operational execution and craft business cases for senior leadership review and buy-in
• Manage transition of new applications or new functionality into production support status
• Create regular content and materials in partnership with Corporate and Store Communications teams on new or updates to existing technology and processes
• Ensure all process documentation is complete, logical, easy to comprehend and meets documentation standards
• Responsibilities may change; team member may be required to perform other duties as assigned

Physical Requirements & Attendance

• Acceptable level of hearing and vision to perform job duties
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​