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Facilities Coordinator

ACL Digital
Tampa, FL Contractor
POSTED ON 3/27/2025
AVAILABLE BEFORE 4/25/2025

Job Title: Reception and Facilities Services Support

Location: Boulevard, FL - 33607

Duration: 12 Months contract with possible extension


Description:

Reception and Facilities Services Support

  • Perform duties related to reception/switchboard including call and visitor handling
  • Meet, greet and announce visitors in a professional manner
  • Ensure visitors are identified in accordance with security procedures. Handle visitors and office space requests as required
  • Help to maintain the overall cleanliness and order/organization of the office space
  • Provide first line support and guidance for all Facilities Services processes, systems and tools - escalate issues in a timely manner and follow up/track to ensure issues are resolved
  • Assists with ad-hoc requests for the office / market
  • Monitor the local Facilities Services mailbox, responding promptly to inquiries
  • Assist end users with operation of audio visual equipment
  • Assist with checking of vendor receipts invoices; monitor and report vendor performance to Facilities Services Specialist
  • Work with the Facilities Services Specialist, We Work Management, and outside vendors to arrange for repairs and maintenance of office furnishings, fixtures, equipment and space
  • Assisting in activities related to the Freespace monitoring system (checking sensors, battery replacement)
  • Assist with Occupational Health and Safety updates (e.g., general space walkthrough for potential hazards)
  • Perform other Facilities Services duties as identified by the FSS including special projects
  • Escalate questions/concerns to the Facilities Services Specialist


Secondary/Other Responsibilities

  • Physical set up / break down of rooms for meetings
  • Track upcoming conference/meeting room bookings
  • Organize catered meals and provision of special equipment, as required
  • Process inbound and outgoing mail (USPS, FedEx, UPS, and other carriers)
  • Escalate questions/concerns to the Facilities Services Manager


The Requirements

  • 2 years’ experience in a professional office environment providing general office support
  • Exceptional customer service skills
  • Strong interpersonal skills, and the ability to deal professionally with clients, vendors and colleagues on the phone and in person
  • Professional demeaner and appearance
  • Ability to adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency
  • Reliable and punctual
  • Strong organizational skills, with demonstrated ability to multi-task and prioritize
  • Knowledge of AV equipment and limited technology in a meeting environment
  • A strong focus on detail and accuracy of work
  • Strong time management skills
  • Ability to communicate openly and effectively both verbally and in writing in business standard English and in local language as appropriate
  • Basic knowledge of Microsoft Office suite and Outlook
  • Willingness to participate in daily hands-on room set-up, breakdown, clean-up.
  • Heavy lifting required - Ability to lift at least 25 lbs.
  • May require additional time commitment outside of normal business hours
  • High School diploma, certificate or official equivalent

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