What are the responsibilities and job description for the Community Banking Specialist II / Universal Banker position at ACNB BANK?
Come join our team!!!!
Founded in 1857 we are a highly successful community bank where collaboration and teamwork are key values and where we like to say “we don't just offer jobs, we offer careers!”
Overview:
Our universal bankers provide the Bank’s new and existing customers with quality service by assessing their financial needs and providing appropriate solutions.
If you are passionate about making a difference and want to work for a great community Bank with a long and successful history then come and join our great team!
Key Responsibilities:
- Create a strong customer-oriented culture by consistently achieving high customer satisfaction scores.
- Apply thorough knowledge of Bank products and services to exceed sales targets and identify referral opportunities.
- Engage in needs-based selling to maximize customer satisfaction and retention.
- Support the Community Banking Manager in achieving office sales goals and lead sales initiatives.
- Cross-train on operational duties to ensure seamless office operations and provide exceptional service.
- Consistently achieve individual sales goals and contribute significantly to office performance.
- Strengthen and expand customer relationships through effective referral strategies and partnerships with internal departments.
- Adhere to risk management procedures to protect the Bank and maintain compliance.
- Monitor and report individual sales performance regularly, adjusting strategies to meet objectives.
Education & Other Requirements:
- Three or more years' experience as a Community Banking Specialist I or equivalent position.
- Proven track record in community banking sales, administrative, and operational functions.
- Exceptional interpersonal, communication, and sales skills.
- Strong time management, multitasking, and attention to detail abilities.
- Proficiency in Microsoft Office programs and moderate computer skills.
Benefits:
- Benefits package including Health, Dental and Vision Insurance;
- Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions;
- 401K with up to 4% employer match;
- Generous PTO package plus eleven (11) Bank paid holidays;
- Career growth and ongoing training and development opportunities;
- Discounted personal loan and other Bank products; and
- Employee recognition & service awards.
