What are the responsibilities and job description for the Community Banking Specialist II / Universal Banker position at FCB Bank, A Division of ACNB Bank?
Come join our team!!!!
Founded in 1857 we are a highly successful community bank where collaboration and teamwork are key values and where we like to say "we don't just offer jobs, we offer careers!"
Overview
Our universal bankers provide the Bank's new and existing customers with quality service by assessing their financial needs and providing appropriate solutions.
If you are passionate about making a difference and want to work for a great community Bank with a long and successful history then come and join our great team!
Key Responsibilities
Founded in 1857 we are a highly successful community bank where collaboration and teamwork are key values and where we like to say "we don't just offer jobs, we offer careers!"
Overview
Our universal bankers provide the Bank's new and existing customers with quality service by assessing their financial needs and providing appropriate solutions.
If you are passionate about making a difference and want to work for a great community Bank with a long and successful history then come and join our great team!
Key Responsibilities
- Create a strong customer-oriented culture by consistently achieving high customer satisfaction scores.
- Apply thorough knowledge of Bank products and services to exceed sales targets and identify referral opportunities.
- Engage in needs-based selling to maximize customer satisfaction and retention.
- Support the Community Banking Manager in achieving office sales goals and lead sales initiatives.
- Cross-train on operational duties to ensure seamless office operations and provide exceptional service.
- Consistently achieve individual sales goals and contribute significantly to office performance.
- Strengthen and expand customer relationships through effective referral strategies and partnerships with internal departments.
- Adhere to risk management procedures to protect the Bank and maintain compliance.
- Monitor and report individual sales performance regularly, adjusting strategies to meet objectives.
- Three or more years' experience as a Community Banking Specialist I or equivalent position.
- Proven track record in community banking sales, administrative, and operational functions.
- Exceptional interpersonal, communication, and sales skills.
- Strong time management, multitasking, and attention to detail abilities.
- Proficiency in Microsoft Office programs and moderate computer skills.
- Benefits package including Health, Dental and Vision Insurance;
- Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions;
- 401K with up to 4% employer match;
- Generous PTO package plus eleven (11) Bank paid holidays;
- Career growth and ongoing training and development opportunities;
- Discounted personal loan and other Bank products; and
- Employee recognition & service awards.
