What are the responsibilities and job description for the Technical Support Specialist position at Acro Service Corp?
Job Title: Client Support - Associate
Project Duration: 03 months (Contract to Hire)
Shift Timing: 8am - 5pm CT- 3 days and 11am - 8pm CT - 2 days (M-F, occasional weekends and holidays)
Worksite Address: 502 S Carty St. Salem, Missouri 65560 (Hybrid)
JOB DESCRIPTION
Description:
Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. Role Responsibilities: Provide basic technical support to US Foods Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements:
1 - 3 years of related work experience, or an equivalent combination of education and experience.
1 - 3 years of customer service experience.
Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.
Preferences:
1 - 3 years technical experience a plus.
Previous experience troubleshooting desktop, printer and notebook issues.
Very strong user and support of MS Office.
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all
Salary : $25 - $28
