What are the responsibilities and job description for the Software Instructor & Social Media Trainer position at Action for Boston Community Development?
Description
The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as a Software Instructor & Social Media Trainer in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, we invite you to apply.
Key Responsibilities
- Develop, present, and facilitate a range of software and social media related workshops.
- Research and stay up to date social media practices related to successful job search.
- Research and stay up to date on effective personal branding strategies for jobseekers.
- Provide software assessments to determine customer level of knowledge.
- Research and maintain updated knowledge of various learning styles in order to provide accessibility for a diverse customer base.
- Create and upload YouTube tutorials to the Centers’ YouTube channel.
- Manage Centers’ Social Media Marketing campaigns including but not limited to Constant Contact, Facebook, LinkedIn, Twitter and YouTube.
- Input relevant customer data appropriately and timely by following all MOSES entry policies.
- Handle high stress situations while demonstrating sound decision making process.
- Inform customers of matters relevant to Career Center services; follow up on previous services; determine the success of prior services; update information; and offer additional services.
- Assist customers in resource room using available technologies; troubleshoot computer and software problems.
- Establish and maintain an effective working relationship with Career Center partners.
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
Why Work Here
ABCD is the shortest distance between two points — from where you are to where you want to be. Discover the tools and resources you need to move from poverty to stability and from stability to success.
