Demo

New Patient Coordinator - Front Office Assistant

Active Health Center
North Palm Beach, FL Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 3/28/2025

Are you a people person with a passion for health and wellness? Active Health Center in North Palm Beach, FL is looking for a friendly and dedicated New Patient Coordinator - Front Office Assistant to join our team full-time . If you have a knack for making everyone feel welcome and valued, apply today to be the welcoming face and voice of our center!

WHAT WE OFFER :

We offer our New Patient Coordinator - Front Office Assistant a competitive wage of $18 - $22 an hour , an additional monthly bonus of $100 - $300, and great company-wide benefits that include :

  • Health insurance
  • A future wellness bucks program for health benefits
  • Paid time off (PTO)
  • Paid holidays
  • On-the-job training
  • Office lunches
  • Company events

WHAT WE'RE ALL ABOUT :

Active Health Center, led by Dr. Marc Weinberg, DC, is dedicated to providing exceptional care through a combination of diverse treatments, therapies, and technology. Our mission is to offer more effective, integrated, and personalized care to our patients, helping them achieve better health outcomes without surgery or prescription medications. Our collaborative environment allows our team to leverage individual strengths and expertise across multiple healthcare disciplines, including chiropractic care, state-of-the-art neck strengthening and treatment, Class 4 MLS Robotic laser, and physical therapy. As part of our team, you'll enjoy a friendly and professional atmosphere where your growth and well-being are prioritized. Join us and be a part of a company that values its employees and offers numerous opportunities for professional development!

WHAT THIS CUSTOMER SERVICE ROLE ENTAILS :

Schedule :

You typically work 35-40 hours per week which consists of 3 full days (Monday, Wednesday & Thursday) and 2 half days (Tuesday & Friday) between 7 : 30 AM and 6 : 30 PM.

Day-to-Day :

As our New Patient Coordinator - Front Office Assistant, you'll be the first face and voice our patients encounter, ensuring they feel welcomed and comfortable. Your responsibilities will include greeting patients, assisting with paperwork, managing appointments, handling phone calls and inquiries professionally, scheduling patients, and maintaining a clean reception area. You'll also ensure all new patients attend appointments and provide monthly KPI reviews. With scripted calls and thorough training, you'll confidently help new patients start their health journey smoothly and effectively.

Qualifications :

  • Ability to learn and use our call scripts
  • Excellent communication and customer service skills with great phone etiquette
  • Tech-savvy with strong attention to detail
  • Upbeat and personable personality
  • Having customer service experience is desirable!

    WHAT'S NEXT :

    Our initial application process is quick, easy, and mobile-friendly, so take the first step toward a rewarding career in healthcare today!

    Job Posted by ApplicantPro

    Salary : $18 - $22

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