Front Desk Coordinator/Receptionist

We are currently looking for a Front Desk Coordinator / Receptionist who has strong customer service skills to answer and route incoming calls, take thorough messages, and provide basic information to customers calling into the dealership or coming in for a visit.

Candidates will be required to perform any other administrative duties as requested to meet the needs of the business.

Job Responsibilities:

• Receptionist operates multi-line telephone system to answer incoming calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Page employees for callers when requested
• Keep written records of who is on hold, know who the caller was holding for if the call comes back
• Review sales schedules daily, and keep abreast of who is in and who’s not
• Handle customer complaints with integrity and poise and, when necessary, refers dissatisfied customer to appropriate individual for resolution
• File documents in alphabetical or numerical order
• Perform various clerical duties
• Other duties as assigned

Our ideal candidate must have a strong desire to succeed. Success does not hinge on precise work experience although clerical experience is a huge plus.

Requirements:

• Multi-line telephone experience.
• Ability to work efficiently in a fast paced, changing environment
• Strong multi-tasking abilities a must
• Excellent Customer Service Skills
• Previous clerical/office experience is helpful
• Excellent communication skills; must speak in a clear, pleasant manner
• Professional personal appearance, must convey a professional image at all times
• Good organization skills, attention to detail
• Must be willing to submit background check and drug screen

Administrative Duties:

• Answering and routing phone calls

Work Remotely

• No

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Work Location: In person

Salary : $16 - $17